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What is HOYTS Rewards?
HOYTS Rewards is our loyalty program that rewards customers all day, every day. We offer 2 membership tiers: HOYTS Rewards Member (no fee) and HOYTS Rewards VIP ($18 annual fee), each with their own set of amazing savings and benefits.
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Can I still use my ACE Club membership at Rockingham?
ACE Club membership will be accepted at Rockingham until Thursday 30th April 2026. From Friday 1st May 2026, loyalty benefits will only be offered through the HOYTS Rewards program.
All ACE Club members of Rockingham will be offered a HOYTS Rewards VIP membership at no cost for the first 12 months. Details on how ACE Club members can take up this offer will be emailed to their nominated email address.
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I’m an ACE Club Member, what happens to my membership now that ACE Cinemas Rockingham and HOYTS are entering into a Joint Venture?
ACE Club members of Rockingham will be offered a HOYTS Rewards VIP membership, free for the first 12 months (saving you $18). ACE Club members will have an account automatically set up for them and details on how to access their account will be emailed to their nominated email address.
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What do I do if I didn’t receive the email about my HOYTS Rewards VIP account?
If you didn’t receive an email about your HOYTS Rewards VIP membership, please visit ACE HOYTS Rockingham from Friday 1st May 2026 and we will be able to sign you up in cinema at no cost for the first 12 months.
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Why didn’t I receive the email about my HOYTS Rewards VIP membership?
There may be many reasons why you may not have received the email from HOYTS relating to your membership. This could include that you have opted out of receiving communications from ACE and HOYTS, the email address we have on file may be incorrect or the email may have been sent to your email’s spam folder.
If for any reason you didn’t receive an email about your HOYTS Rewards VIP membership but would like to take up the offer, please visit ACE HOYTS Rockingham from Friday 1st May 2026 and we will be able to sign you up in cinema at no cost for the first 12 months.
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Will I still be able to claim my ACE Club benefits?
Yes, as part of the migration of your ACE Club membership over to HOYTS Rewards, we have set up a choice of five (5) of the most popular benefits for each member to claim one. Even if you have already claimed your ACE Club benefit, you will still have access to claim one (1) of these five (5) benefits again with your HOYTS Rewards VIP membership:
- 1 x $12 Standard ticket
- 1 x $26 HOYTS LUX ticket
- 1 x 2 for 1 Choc Top
- 1 x 2 for 1 Regular Popcorn
- 1 x 2 for 1 Post-Mix Drink
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Can I still receive the Silver Screen seniors discount?
As a HOYTS Rewards member, those aged 60+ will have access to discounted tickets, $4 Choc Top and a $6 combo every day before 5PM.
| HOYTS REWARDS | Member | VIP |
| Key Attributes | ||
| Annual Fee | FREE | $18 |
| Ticket Discount* | 5% | 25% |
| Discount On All F&B Purchases (excl. merch) | ❌️ | 10% |
| Other | ||
| Earn HOYTS Points on all purchases | Yes (x 1 multiplier) | Yes (x 2 multiplier) |
| Free Popcorn Refills | ✔️ | ✔️ |
| Birthday Rewards – Small popcorn or drink | ✔️ | ✔️ |
| Movie of the Week tickets | ✔️ | ✔️ |
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Discounted tickets for members aged 60+ (before 5PM) |
✔️ | ✔️ |
|
$4 Choc Top or $6 Combo for members aged 60+ (before 5PM) |
✔️ | ✔️ |
| Earn QANTAS Points | 1 per $2 spent | 2 per $1 spent |
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What can I redeem HOYTS Points for?
HOYTS Points can be redeemed for movie tickets and selected food and beverage items.
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I don’t have an ACE Club Membership; can I still join HOYTS Rewards?
To celebrate the ACE HOYTS Rockingham joint venture, customers of the Rockingham cinema can receive a 12-month HOYTS Rewards VIP membership at no cost (saving you $18!). This offer is available in cinema at ACE HOYTS Rockingham from Friday 1st May 2026 through Wednesday 30th September 2026.
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How do I receive the 25% saving on movie tickets?
To apply the 25% saving to your movie ticket, ensure that you are signed with your membership details before booking tickets via the HOYTS website or HOYTS App. In cinema, present your digital or physical membership card to the crew member when purchasing your movie tickets. If you don’t have your membership details with you when purchasing your tickets in cinema, you can provide the crew member with your name, phone number or email address, and they may be able to look up your account.
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Does the 25% off movie tickets apply to all movies?
No, the 25% saving does not apply to special event tickets, vouchers, third party movie ticket offers or already discounted tickets and offers.
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How do I save 10% on Food and Drinks?
To receive 10% off your food and drink purchase, simply present your digital or physical HOYTS Rewards membership at the counter when purchasing food or drinks. If you do not have your membership details a crew member may be able to look up your account with your name, phone number or email address.
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Do I receive 10% off Food and Drinks in HOYTS LUX?
Yes, HOYTS Rewards VIP members can save 10% on all food and drink items offered in HOYTS LUX. Note: the 10% saving does not apply to merchandise.
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Where can I find out more about the HOYTS Rewards program?
Everything you need to know about HOYTS Rewards can be found here.
Full HOYTS Rewards Terms and Conditions can be found here.