New Cards

If you have signed up HOYTS Rewards online or via a Kiosk at a HOYTS Cinema, you will not be issued with a physical card. A digital card is available to you when you log into My Rewards or when you log into the HOYTS APP.

If you would require a physical card, one can be collected at any HOYTS Cinema for free. A crew member will need to assist you in providing or replacing the card and updating your account with your new card details.

Please note: You will need to take your email receipt confirmation with you and some form of photo identification and we can provide you with your card on the spot.  Your membership will be active and ready for you to use immediately.

Alternatively, you can download a digital membership card via the HOYTS app or by logging into My Rewards at www.hoyts.com.au for Australia and www.hoyts.co.nz for New Zealand. 

Lost or Stolen Cards

You can replace your HOYTS Rewards card at any HOYTS Cinema for free. You will need to provide photo identification and answer some security questions so we can replace it on the spot.

Alternatively, you can download a digital membership card via the HOYTS app or by logging into My Rewards at www.hoyts.com.au for Australia and www.hoyts.co.nz for New Zealand, or on the HOYTS App.

Your HOYTS Points will remain in your account (if not expired) and the only thing that changes on your account will be your card number.